02 / Book

Turn interest into tickets, places and reservations.

We build and improve booking journeys, connect ticketing platforms and create custom systems when off-the-shelf tools can't do what you need.

See our plans

Make the next step an easy one.

Someone has found you and decided they'd like to come. Now they need to choose a date, see what's included and book without getting stuck. We look after the journey from your website to their confirmation, and the systems your team relies on behind the scenes.

Better booking. One team.

01 / Booking journeys

Booking journeys

A visitor choosing Eureka! museum tickets on a phone at home.

Help people get from “that looks good” to a booking they feel confident about.

We build and improve the steps between choosing a visit and completing a booking. Clear information, straightforward choices and a checkout that works well on a phone all help people find their way through.

We look at the whole journey, including the handover from your website to your booking platform, so visitors know where they are and what to do next.

Includes

Journey reviews
Mobile-friendly design
Clear booking steps
Checkout improvements
Ongoing care

02 / Ticketing

Ticketing integrations

One visitor journey

Your websiteTicketing platform

From choosing a visit to confirming a booking.

Your website and ticketing system should feel like parts of the same experience.

We connect your website to your ticketing platform and look after the integration. If the platform is missing something you need, we review what's possible and build the extra features where it makes sense.

Changing supplier? We can help plan and test the move, with the visitor journey and your team's day-to-day work in mind.

Includes

Website and ticketing connections
Integration reviews
Features beyond the platform
Supplier changes
Testing and upkeep

03 / Events and courses

Events and courses

Anderson Education's exhibition registrations dashboard on a tablet, showing clearly labelled test families and demo schools.

Make it easier to book a place, and easier for your team to manage what happens next.

From exhibitions and one-off events to courses, we build booking and registration journeys around the information people need to choose and take part.

We can also build the tools behind the event. Our work for Anderson Education brings registration, QR check-in and a record of which families met which schools into one platform.

Includes

Event and course booking
Registration journeys
Attendee information
Check-in tools

04 / Custom systems

Custom booking systems

Built around your organisation

01Understand what you need
02Build and connect the system
03Keep looking after it

When a ready-made platform can't do the job, we can build what's missing.

Sometimes you need more than a plugin or a workaround. We start with how your organisation works and what visitors need, then work out whether to extend an existing system or build something of your own.

Custom builds are scoped and quoted as projects, with ongoing care agreed for the system once it's live. Everything we build belongs to you.

Includes

Discovery and planning
Custom software
System connections
Testing
Ongoing systems care

From the first click to the day itself

It all joins up

A booking is part of a bigger journey. When the website, booking system and tools behind the scenes work together, visitors have a clearer path and your team has less to untangle.

Website interestA clear next step

Give people the information they need, then make it easy to start their booking.

Ticket selectionBooking confirmation

Keep the journey clear as people move between your website and ticketing system.

Online registrationOn-the-day check-in

Connect the details people give you with the tools your team uses when they arrive.

Work

See all our work

Eureka! museum ticket booking on a mobile phone, including annual-pass options and ticket selection.

VisitBook

Eureka! The National Children's Museum

Websites and booking journeys for both museums, including features their ticketing platform couldn't offer and a move to a new ticketing supplier.

BookSystems

Anderson Education

The platform behind their exhibitions, from registration and QR check-in to a live record of which families met which schools.

VisitBook

Stay in a Pub

Ongoing development for a UK pub directory and booking platform, improving search and bookings as the business grows.

Plans

Booking and ticketing care starts from £450 a month, excluding VAT, after onboarding. Your plan is shaped around the journey and integrations you need. Custom booking systems are quoted separately as projects, with ongoing care agreed once they're live.

See our plans

Questions

Can you work with our existing ticketing system?

We'll review your platform and the ways it can connect to your website before recommending any changes. Where it supports what you need, we can improve the journey around it and look after the integration.

Can you help us change ticketing supplier?

Yes. Our work for Eureka! included a move to a new ticketing supplier. We'll look at your current setup, plan the changes and test the new booking journey before the switch.

Do we need a custom booking system?

Not always. We'll look at what an existing platform can do first. A custom build makes sense when your needs go beyond those tools; we'll explain the options and agree the scope before building.

Is a custom build included in the monthly plan?

Custom booking systems are scoped and quoted separately. The monthly booking and ticketing plan covers ongoing journey care, integrations and improvements, with the exact work agreed for your organisation.

Let's make it easier to book

Tell us what people book with you and where the journey gets difficult. We'll suggest the simplest way to make it work better for your visitors and your team.

or email liam@branchagency.co.uk