About us

We help places people visit, book and join do more online.

Branch is a digital agency for attractions, venues and organisations that rely on visitors, bookings and members. We look after their websites, search, advertising and the systems behind them, so they can focus on giving people a great experience.

Our story

Two people outside Inspire holding an Inspire sign

Working together around a table with laptops

Our story

One journey. One team.

Our team has spent more than a decade working in the visitor economy, and 17 years building websites and software for organisations ranging from national museums to global brands. Along the way, we noticed the same thing again and again. Attractions and venues were juggling a web agency, an SEO consultant, an advertising freelancer and a booking system supplier, and none of them were talking to each other.

Visitors don't experience those things separately. They search, browse, book, visit and hopefully come back, all as one journey. So we built Branch to look after that whole journey, with one team taking responsibility for everything online.

10+Years working in the visitor economy

17Years building websites and software

1Team taking responsibility for everything online

What we believe

Five things we won't compromise on

Websites should earn their keep.

A good-looking website isn't enough. Everything we build is designed to turn visitors into bookings and to be found in search from day one.

Everyone should be able to visit.

Accessibility is built into our work from day zero, never added at the end, because every visitor deserves the same experience online as they do in person.

Better for the planet too.

Our websites are lean, fast and built with sustainability in mind, which keeps their carbon footprint down and makes them quicker for visitors.

You own what you pay for.

Everything we build belongs to you, with no lock-in and no hidden licences.

Good work keeps improving.

Instead of launching and walking away, we keep testing and refining month after month, so your website and marketing get better over time.

A parent and child exploring a hands-on museum exhibit together.

How we work

Simple, monthly, senior.

Every client starts with an onboarding, where we get to know your organisation, your visitors and what's already in place. From there, each service runs on a simple monthly plan, with one team looking after everything and a clear report every month showing what's working.

You'll have a shared channel to reach us whenever you need, and you'll always deal with experienced people who know your organisation. We use the latest AI tools throughout our work, which means we can move quickly and put more of your budget into results rather than hours.

See our plans

StartOnboarding

Every monthOne plan per service

Every monthA clear report on what's working

AlwaysA shared channel to reach us

Who we work with

Eureka! The National Children's Museum
Stay in a Pub
Holp
FT Flic
Irish Green Building Council

Over the years our team has also built websites and software for organisations including Pernod Ricard, the University of Cambridge, the NHS and Nintendo.

See our work

Where we are

Chorley, Lancashire

We're based in Chorley, Lancashire, and work with clients across the UK and Ireland.

Let's talk about your visitors.

Tell us about your organisation and where things feel stuck, and we'll suggest the simplest way forward.

or email liam@branchagency.co.uk